Southampton City Council

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New telephone contact numbers

With so many different council services available, finding the right telephone number to ring us on may be challenging. We’ve grouped services together into ‘families’ and switched on a single contact number for each:

Business and Trade
For planning and building control please call 'Your Home' number below.

Business Rates
Economic Development and Regeneration
Environmental Health
Licensing
Trading Standards

023 8083 3002

Adult social care
If you are calling about services for an adult in the community.

Adult Care
Blue Badge

023 8083 3003

Children, young people and learning
If you have a concern about a child - to discuss or raise a concern about the care of a child/young person or their family.

Children's Social Work
Special Educational Needs
Children and Young People's Information Service
Support Services for Children and Young people
School Admissions

Please see the Schools section for individual school's details.

023 8083 3004

Environment and waste
For litter and fly-tipping please see Transport and Streets

Environmental Health
Trees
Waste
Commercial Waste

023 8083 3005

Your home (including council tax)
Please see the Housing section for contact details of Local Housing Offices

Advice for those in danger of losing their homes
Housing and Council Tax Benefits
Council Tax
Planning and Building Control
Private Sector Housing
Housing Allocations
Repairs to council accommodation

023 8083 3006

Leisure
Please see the Leisure section for contact details of Leisure Venues

Allotments
Art Gallery and Museums
Events Management
Parks and Open Spaces
Libraries
Sports Development
Tourist Information

023 8083 3007

Transport and streets
For Blue Badge enquiries please all the Adult Social Care number

Bus Passes (Smartcities)
Highways
Parking
Street Cleaning and Enforcement		023 8083 3008

Switchboard: 023 8083 3000
Payments can be made on: 023 8083 3001

Existing numbers for services will remain and work alongside the new numbers.

More details will be found in the BT telephone directory which will be delivered to all residents from mid August 2009.

If you have any queries about the new numbers or would like more information, please contact us.

Contact information