Benefits

The benefit service is responsible for the administration and payment of housing benefit for local authority and housing association tenants, local housing allowance for private tenants, and for council tax benefit. In addition, using the information provided, our benefit officers are able to advise whether there is a potential entitlement to other state benefits.

The service is based in the city centre, working with other departments and agencies to ensure maximum take up of benefits.

If you would like more information about other state benefits details can be found on the Direct Gov web site.

For appointments and interpreter requests please contact Gateway using the details below:

Gateway
Civic Centre
Southampton
Hampshire
SO14 7LY

Tel: 023 8083 2166
E-mail: gateway@southampton.gov.uk
Fax: 023 8083 4349

Opening Hours
Monday, Tuesday and Friday: 0830-1730
Wednesday: 0930-1730
Thursday: 0830-1900

Please note we are closed on all statutory bank holidays.